I commute weekly between Kolkata and Purulia for the last 11 years by train no 2827 , PRR- HWH. The condition of the AC coach is absolutely dilapidated . Most of the chairs do not remain erect and one has to travel all these 6 hours in an intolerable reclined manner which is harmful for any aged person. Today as I write this mail I am travelling in the train and to my dismay the seat no. 50 which is broken fell nearly on me along with the person siiting on it . The person barely escaped injury .My seat no 51 do not lock either and it is extremely painful and such travel always ends up in severe back pain .
We were happy last week when a new compartment was given but it is frustrating to see that today the old bogie no : 858151 is back once agian.
We do not demand much but a little bit of justice and request that the same facility be provided as one would get by paying heftily for an AC Chair car travel.
I am a Loyalty card holder of Railways too and hope this request of mine would not land up in deaf ears .
An email communication has been sent to Eastern Railway on February 6, 2010, 9:08 pm