Dear Sir/Madam

I had booked ticket on 19 Aug 2016.

IRCTC Login ID: anshuboss
From:- Samastipur (SPJ) To: Howrah (HWH)
Train Name: Mithila Express train no. : 13022
Journey date: 16 Dec 2016. start time: 04.00 pm approx
PNR no.: ********63 transaction ID: 1000005********


the day when i need to start journey, i saw on the station that train is
delayed by more than 9 hrs. then we checked with station manager they told
there is no status till that and it may also delay.

so we postponed our journey & tried to cancel the ticket but it didn't
allow. it was telling chart already prepared.

So we filled a TDR immediately & till today (03 April 2017 # 115 days
after TDR file) i haven't got any information regarding this. I want you
to look in this issue & refund my full money as this was delayed by
Indian rail more than three hours as per IR rules.

kindly do the needful at the earliest.

Thanking you

With regards

Anshu kumar
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