Tata Sky - Tata Sky not transparent in its service terms through their website
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Complaint by: Ramesh Iyer on January 30, 2011, 11:41 pm in Internet Related

I have been a subscriber of Tata Sky for a couple of years now. I had opted for an Optional Pack sometime back using my Account on their website, as I wanted to watch a particular channel for just a month. I was shocked to know that once a subscriber opts for an optional pack/channel, s/he can't withdraw within 90 days - something which was not mentioned while I opted for the channel, but cleverly informed when I wanted to withdraw it a month later. Though I have reported this non-transparent business practice to their Customer Care, as well as written to their Helpdesk, I have no response on this strange practice. Though I ended up paying for the optional package/channel for 3 months instead of the desired 1 month, I have reported this on this website to forewarn Tata Sky subscribers who may not be aware of this practice. I certainly didn't expect this from a business group with a 'Century of Trust' as their motto.

Complainant's Goal: I want to make the company aware of my grievance and forewarn other subscribers
Complainant's Target: Tata Sky
Complaint Location: IndiaMaharashtraMumbai
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Sun, 30 Jan 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Tata Sky on January 30, 2011, 11:41 pm