DASH BOARD COMPLETELY MELTING AND STICKING TO CLOTHS
i purchased TATA INDIGO GLX PETROL in September 2005, (chasis no. 601256 FUZ P 81447, engine no. 4755146 HUZ P 82888). for last 1.5 years, the complete dash board is badly melting, and sticking to every cloth and near knee the mark of sticked plastic appears after driving. i think it may be due to usage of poor quality plastic, i never use any chemicals for cleaning, only use cloth for cleaning, but the interior (dash board) completely melting day to day even the places which can\'t be visible. due to my job, i am late for complainting after approx 18 months. my email id - sreekumarpm@indiatimes.com, phone-********16, 04********6, ********43, some technitions advice me to complaint in consumer court. what can i do sir, please give me some direction.
An email communication has been sent to Tata Motors on May 11, 2010, 11:30 am
Thank you for writing to us.
We have noted the contents of your email dated 11.05.10. At the outset, we regret the inconvenience caused to you
With a copy of this email, we are intimating our Regional office, Bangalore / Dealership to provide all necessary support an address the Dashboard issue at the earliest.
In case of any further assistance and action plan regarding your grievances, please feel free to contact Mr. Vinod Patil Customer Support Manager on ********24.
Assuring you of our best services
Thanking you
For Tata Motors
Customer Care Team
Mumbai