I have a tata SKY + with 2 auxillary connections. I have subscribed to a six monthly pack on the primary and have prepaid for the multi room for 4 months.
Today I recd a SMS from tata that the rates have been revised from yesterday and by 20%
with Investments in the antenna and the digicomp TATA obviously saw me as a captive customer who can be treated as they like and since They have my prepaid account they can debit it at their will and also inform me about the rate change post the change and not even have a basic courtesy of informing me at least one day in advance.
I AM UPSET WITH THIS HIGH HANDED BEHAVIOR OF EFFECTING CHANGE WITHOUT PRIOR INTIMATION AND ALL THE EQUITY THE NAME TATA HAD VANISHED IN MINUTES.
An email communication has been sent to Tata Sky on April 23, 2010, 10:35 pm