WITHOUT PREJUDICE

Dear Sir,

Reference: My Bank Account with your Bangalore (PBB KORAMANGALA) Account No. (Transaction Account: 00000020020476408 & Connected Loan Account: 00000030********9).

Background: During May 2009, I had approached your above referred Branch to issue a Bank Guarantee (hereinafter referred as “BG” of INR 75,000/- in favour of M/s Wipro Limited (hereinafter referred as “Wipro”) for a term of Two Years from the date of its issuance. I was willing to join M/s Wipro limited as their Manager-Legal and there was an internal arrangement between me & Wipro regarding the claim of the same.

With regard to the above, I was instructed from of the then concerned Branch Manager of your bank to: a) Open a salary saving account in your branch. b)Deposit Rs. 5,000/- in cash c) Arrange a surety for an amount of Rs. 70,000/-… I had furnished all the above formalities as desired by your officials. But I never got the BG issued, and your Bank officials informed me that the BG shall be sent to M/s Wipro Limited directly and it’ll not be handed over to me. I am still not aware, if any BG was ever issued… (I didn’t pursue the matter thereafter, as M/s Wipro Limited also never followed up this with me on this). I could not take up the matter than as remained busy in my affairs with M/s Wipro Limited.

That Bank Guarantee (if any) was never claimed at your Bank and I also continued my above referred Bank account with your branch.

Issue: Yesterday, I was visiting my account online at your website and was shocked to see that even after the expiry of period of BG (if any issued ever) your branch is deducting monthly interests on security amount and has still maintained a loan account another deposit account and is playing with my money by rotating it from one to another frivolously created accounts within one main account.

Complaint: I had reported the issue on your online complaint portal (refer below trail mail) and had received a call from your PBB Branch(080-41468366) today(28th August 2012, 11:16 AM) morning.
When I briefed the matter to your concerned official , I was again shocked to see the behaviour of your officials, moreover the way the discussed with me was as they are talking to me (not as a customer) but as an Agent of M/s Wipro Limited for the following reason(s):

A) Rather than asking my account No. I was asked to share my Employee No. and other employment details with Wipro. (As if I had wrongly connected to HR division of Wipro for any of my employment related issue?)

B) Your office was more concerned with my employment with Wipro Limited (Questions i.e. When did I join Wipro?, When I left? Why I left? If I completed 2 Years or not? (Whatever my arrangement was with Wipro, It had nothing to do with your Bank, if the so called BG has not been claimed till it’s expiry)

C) When I asked your officials to close my Loan account immediately; I was answered that they need this request from Wipro on their letter head.(How comes an issuance of BG in favour of Wipro entitles them to control my account and loans?)

D) My next Question that how comes Wipro controls my account and dealings with Bank (I don’t have a joint account with Wipro) was answered: ”We are getting Crores Rs. Business from Wipro and have thousands of Salary accounts of Wipro and shall work on the instructions of Wipro only”. (Can’t expect this answer/behaviour from a nationalised Bank: If the accounts of poor peoples are controlled on the instructions of your BIG CUSTOMERS)

E) Despite all my request to stop unauthorized deductions and close Loan account, your officials denied to entertain any of my request and I was being treated as if I am answering to my reporting manager (of Wipro) and only Wipro can help me on this.

F) While I stated that this behaviour of Bank is liable to complaint the answer was: “None, even RBI can intervene in between except Wipro”.

PRAYER: Referring the matter to your kind self to investigate and also :

a) To Stop the Personal Loan Account immediately from the actual effective date of expiry of BG (If ever issued); else remove it since its starting.
b) To Refund any and all amount deducted illegally, from my above referred account.
c) To inform me, if by virtue of being my earlier employer, Wipro gets any authority over my Bank Account in SBI? And my above objections are invalid..
d) Moreover, to confirm , if all as stated above is the actual status of SBI or especially PBB Koramangala Branch (Bangalore) only? If yes(SBI is working as an Agent of Wipro Limited), Why should this issue not be taken up with RBI or any competent authority authorized to initiate action in this regard?
e) Update me on the status of my actual balance upon all above referred adjustments.

Please note: For any future correspondence, I may be connected at the details provided in signature lines of this email and also at my permanent address (H-117 Shastri Nagar, Meerut UP 250004) and Peeyush.in@hotmail.com .


Regards:
Peeyush Jain
Senior Manager- Legal
Hindustan Times
HT House, 18-20 KG Marg, New Delhi 110001
Extn: 1327 : Direct: 011-********, +91-********63