FAX NO-011-45564926
To, 27th August 2011
The Manager, Bhubaneswar
Axis Bank Credit Card
Mumbai
Sub: Complain against the forgery transaction made against my card dated 26th August 2011.
Ref: Credit Card No-4718 6100 0259 1296
Transaction Id- 049263
Dear Sir,
I received a SMS on dated 26th August 2011 at 4.00 p.m one transaction was made on my card amounting of Rs. 4964.00. I didn’t have any idea about the transaction. Immediately I called the customer care (Mr. Kartik) and asked him to block the card I think he has done it. He suggested sending the dispute form immediately.
I am working with CBI department, Bhubaneswar, Orissa and holding Standard Charterd and SBI Card but till date I never face this type of problem. How this has happened with Axis bank card and surprisingly since 2009 I have not used this card.
In this regard, I am not going to make any sort of payment in lieu of this transaction. And would request you to please pursue the matter with the concerned party and take appropriate legal action or I will ask my department officials to pursue the matter with Mumbai officials (CBI). Meanwhile, I am also filing a case in consumer forum.
Herewith, I am enclosing filled-up dispute form duly signed by me for your reference and necessary action.
Sincerely yours,
Pravash Sahu
105, Tulsi Villa, Lewis Road, Near Garage Chowk, Bhubaneswar-751002
Encl.: Filled-up dispute form
C.C to- Plat5 Privilege Holiday.
An email communication has been sent to Axis Bank credit card on August 29, 2011, 12:07 pm
Hi,
This is shailesh from Nagpur.
Same thing happens with me.
someone make transaction of 16000.
you get back your amount?
how many days required for the process?