shopclues.com - Shopclues - Damaged Product - Order # 50733905
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Complaint by: gnanendra on June 3, 2015, 1:39 pm in Consumer Electronics

I had ordered a Micromax 50C1200FHD/50C5500FHD 124 cm (49 inch) LED TV [Order Number: 50733905, Return Number: 1402781]. A damaged product was delivered. The LED screen/panel was cracked badly. The complaint was raised immediately on the same day for a refund. It has been more than 2-weeks, and still the issue is dragging with inappropriate reasons such as "merchant unavailable". The pictures had been uploaded by clearly highlighting the damaged product. A complete video of the opening of the package has been shot too, which I have in my disposal.

Complainant's Goal: I want my money back (refund)
Complainant's Target: shopclues.com
Complaint Location: IndiaTamil NaduChennai
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