INSPITE OF USING THE CHIMNEY (SLEEK), THE SURROUNDINGS BECOME OILY & SMOKY. IT WAS NOT INSTALLED PROPERLY ALSO FROM THE VERY BEGININING.REQUIRES AN IMMEDIATE COOPERATION. BOUGHT IN OCT, 10.INFORMED THE INDIVIDUAL WHO DELIVERED BUT NO STEP BEING TAKEN.
PLZ. DO THE NEEDFULAT YOUR EARLIEST.
THNX.
 My RO water purifier was giving me a lot of trouble over the last week end. It took just 48 hours to for team Kutchina to settle my problem, after registering my complaints.
Vogue ms model Kuchina chimney was bought on 29.1.12.The exhaust pipe came out of duct on wall.Smoke gathers in the kitchen.The free service dated 12th may,2012 after 4 month was not done.Moreover the contact numbers of telephone remains unattended for several days till today 15.6.2012.
Please do the needful at your earliest.Kindly contact in this number-********19
Dear Madam,
We are extremely sorry for the inconvenience cause to you. Please provide us your phone no & email id, so can we get back to you to solve your problems. Kindly note our customer care phone no 30112323 & email id (customercare@kutchina.com) for any enquiry, complain or assistance. Please call us or mail us as above mentioned no & mail id.
I had purchased a kitchen chimney Anjela from the following address.
Bajoria Appliances Pvt. Ltd.,Club Town Enclave,20 Chinar park,Atghara,
Raghunath Kolkata-700 157
After one year I have done service contract on 14.04.11 for 03 years of an
amount of Rs 3100/- I had asked for servicing last week but till date no
one attended.During purchasing or service contract the service of Kutchina
is very particular but I have found they are very much reluctant to attend
the service.My customer code is BHO-01371. Pl attend the problem.
Regards
DOLA ROY
Flat No.501/B Block- Krishna.
Koyla Vihar Avinandan.VIP Road-Kolkata-700052
Ph:********69
Dear Madam,
We are extremely sorry for the inconvenience cause to you. Please provide us your phone no & email id, so can we get back to you to solve your problems. Kindly note our customer cares phone no (********65/********78) & email id (complain@kutchina.com) for any enquiry, complain or assistance. Please call us or mail us as above mentioned no & mail id.
An email communication has been sent to Kutchina Chimneys on December 9, 2010, 2:24 pm
My kitchen chimney which is an ARC model of Kutchina has making a weird noise for few days, and it was not working properly as the equipments of my kitchen was getting oily. I was very much upset with it but someone advised me to call Kutchina Service Center for a servicing and they assured me by making a docket against my complain. On the very next day their executive came and believe me what a service they made. My Chimney is now totally sound less and seems just like new, thank you guys you people are just brilliant.