Axis Bank - SERVICE RELATED PROBLEM OF DANKUNI AXIS BANK WITH THEIR CONSUMER
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Complaint by: URMILA BHANDARI on May 23, 2014, 10:44 pm in Banking and Finance

Sir ,
I do hereby inform you that I ,smt. Ratna Bhandari W/o sri Soumya
Bhandari,Village+post
office=Garalgachaa,District=Hooghly,P.S.=Chanditala,(Near Garalgacha
Radhaballv Par), Pin =712708,West
Bengal,Mobile=9163889158/9153728781,Folio No.=2615794/15,Date of
Birth=21/06/1982,Pan no.=AQMPB7538E,
RECENTLY SOME MESSAGE COME TO ME FROM AXIS BANK REGARDING MINIMUM BALANCE MAINTAIN.AND 21/05/2014 A MESSAGE COME TO ME REGARDING NON-MAINTENANCE CHARGE RS. 250 ARE DEDUCTED FROM MY BALANCE.
WHEREAS I WANT TO INFORM YOU TWO MATTER
NO. 1 IS I VERY SINCERELY MAINTAIN MY PROJECTED AVERAGE BALANCE QUARTERLY ,WHICH UPTO 15TH JUNE 2014.,SO WHY THE AMOUNT BE CHARGED?
NO.2 IS RBI SAID NO CHARGES BANK CAN DO REGARDING NON -MAINTENANCE OF MINIMUM BALANCE ONLY BANK CAN DO DE-REGISTER SOME SERVICE TEMPORARILY.
SO I EXPECT A POSITIVE FEEDBACK WITH PROPER CLARIFICATION FROM YOU IN EMAIL VERSION.
THANKING YOU
NOW DATED 23/05 2014 THE REPRESENTATIVES OF BANK SAID the minimum balance to be maintained in our account since April,2012 is 5000/- which have been communicated to all Your customers previously through different modes the given statement is not true because we have no thats like information.
as you write ,Previously balance maintainance was quarterly ie Average Quarterly Balance and non maintainence of minimum balance was 750/- + tax..
But since April 2014,balance maintainance have changed to monthly ie customer is required to maintain Monthly average balance ie from 1st of every month to 30th/31st of every month and non maintainanceof which will attarct charge of 250/- + tax,WHICH YOU SAID INFORMED ME BY PHONE BUT THIS TYPE OF NO INFORMATION CAME TO ME,AND STILL IN YOUR SITE DISPLAYED THE MESSAGE ABOUT PROJECTED AVERAGE BALACE DURATION FOR 3 MONTHS ,so I think I should close the account and appeal to RBI AND ANOTHER FORUM FOR PROPER JUSICE.
yogesh@corp.india.com
reshma.nilankar@corp.india.com

Complainant's Goal: JUSTIFICATION
Complainant's Target: Axis Bank
Complaint Location: IndiaWest BengalHooghly

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Recent Comments
1.
Sat, 28 Jun 2014  Jayesh Thakkar

I want to open my sellary a/c in axis bank and I gave the form with my id proof . But since last 10 days they don't open My a/c . When you will not able to provide service to new customer than how can say this your service was best .