UTAXI - Service Issues
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Complaint by: Abhinav on May 13, 2014, 10:01 pm in Travel Agencies

Trip ID - 96499
Booking from - Electronic City
Drop At - Hoodi Circle
Booking time - 8:00 pm
Amount paid - INR 340 (only till Kormanagla, because of below conditions)

Basic information -
Weather Condition - Raining
Traveller - Female

Car Details
Driver Name - Madhu
Car Windshield (wiper) - Not working while raining
Car Headlights - One of them not working
Car reporting time - 8:45 pm (45 mins delay)
Car Driver behaviour - Rude

Additional Information - Because of above car condition the cab driver had a minor accident in initial minutes of the trip.

Utaxi co-ordinator - Not helpful and only thought of replacing cab and charging full amount. As usual Money minded and not ready to accept mistakes.

When called for senior manager in utaxi or any feedback forms - No responses.

Complainant's Goal: Want to get in touch with someone senior in Utaxi
Complainant's Target: UTAXI
Complaint Location: IndiaKarnatakaBangalore
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Recent Comments
1.
Thu, 17 Mar 2016  Dheeraj

booking ID=238756
Going to Bangalore airport, first of all car condition was worst, window mirror not able to open. And after 5 km driver slept and met with heavy accident, car taken 3 round after strike on bridge. It was miracle that all of us was having minor injuries only. No body called from u taxi to say sorry or to ask our condition