Tata Sky - service charges levied under warranty
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Complaint by: Rehman on May 7, 2013, 3:18 pm in Entertainment and Movies

my sub id: 10********. i have recently upgraded to hd box and was not getting hd channels properly, so i have called the helpline for the service i was informed that service visit will be free as the hd box is under warranty. issue has been resolved but i have been charged for the service. later i have raised a complaint with the helpline they said that charges are applicable but they where unable to justify it and treated me as an idiot. again i have done a live chat through the website of tatasky that agent informed that i have been charged for the normal set up box but not for the hd box. where as my problem was with the hd box. so, request you to kindly help me in justice.

Complainant's Goal: service charge refund
Complainant's Target: Tata Sky
Complaint Location: IndiaAndhra PradeshRangareddi
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