Rustorange - Rustorange : Order No 432274
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Complaint by: Bhavana on November 9, 2018, 1:10 pm in Online Shopping

My order No is 432274 dated 1st October 2018. It is a prepaid order.
I had ordered two dresses. I received one dress and since the quality was bad I had returned it. I got sms confirmation saying my refund will be processed shortly.
The second dress i have still not received.

The orders 40 days old. Their website says refund completed however i have not received any refund.
I have also not received my another dress. It says under processing for past 40 days.

Their is no contact number provided by the website. They have only given email Id and i have written at least 10 emails but no proper response. You get only automated response giving a link to track order.

Pls help me in getting full refund for both the dresses

Thanks
Bhavana
9948003339

Complainant's Goal: Refund
Complainant's Target: Rustorange
Complaint Location: IndiaAndhra PradeshHyderabad

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