Royal Enfield - Royal Enfield TBTS Engine Sound
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Complaint by: on November 15, 2014, 10:37 pm in Cars Parts and Vehicles

Hi,

I Am A Very Unsatisfied Customer And I Promise That I Will Never Suggest My Friends To Buy Your Product.

I Believe That If One Can Not Provide A Quality Product Or Standard Service, One Should Stop Manufacturing That Product. Please Better Your Product Quality To Avoid Adding Shame To Your Company Name.

Details Of My Bike As Follows:
Registration No: KA 09 HC 368
Make And Model: Royal Enfield, TBTS
Body Type: Motor Cycle
Mfg Year: 2014
CC: 346
Seating Capacity: 2
Engine No:
Chassis No:

I have got this bike delivered on Oct 9th 2014. It has been a month I am facing lots of sound from engine. I have consulted 3 service center till date and no one responded properly. Its not at all pleasant to drive bike. I feel like driving tractor.

Do Reply With An Expected Turn Around Time On My Issue. Also Notify Me With An Escalation Process If My Issue Is Not Under Your Control.

Complainant's Goal: Engine sound to be rectified on Immediate basis
Complainant's Target: Royal Enfield
Complaint Location: India › Karnataka › Bangalore
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Recent Comments
1.
Sat, 15 Nov 2014  Vijay

Dear sir, i am also unsatisfied for your product. I purchased 2013. But the key is very small its just like a super xl. Key. I brought Rs 1.40 Lakhs. In head light via with out key we can start the engine. No safty. I Will Never Suggest. Please Better Your Product Quality My Bike As Follows:Registration No: Tn AJ 6161
Make And Model: Royal Enfield,
TBTSBody Type: Motor Cycle
Mfg Year: 2013CC: 346
Seating Capacity: 2Engine No: Chassis No: I have got this bike they told after 5000 km the engine smooth. till Its not at all pleasant to drive. I feel like vibrator engine. Our money is valuable. Such a long period again you are in the market. Dont loose it.pls consider give a customer support. Vijay