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Complaint by: ARPAN JINDAL on January 28, 2017, 7:44 pm in Retail Stores

It is regarding the return policy, I have bought some cloths few days back and returned them today and they have given me a small piece of paper called credit note instead of cash or bank money transfer. They said I can reuse this small paper to buy some cloths again, then i took that small paper and found some cloths of the amount similar to exchange with previous one. When i returned back to billing counter, I lost that small piece of paper and the staff said they can not give me anything neither old cloths and new cloths, and I came back empty handed. I requested them to block the old credit note to avoid misuse and assign me new credit note but they said, either I will search that small paper and forget the money. I believe they can track the misuse of that paper as it has some bar code and fixed amount on it Rs.1818.50. If it is not used, please assign me new credit note.

Complainant's Goal: returns policy should be changed from credit note to cash, card, wallet etc
Complainant's Target: RELIANCE TRENDS
Complaint Location: IndiaMaharashtraPune

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Recent Comments
5 months ago  Tina

Today i bought a jeggin and jst after 10 mins of buying it when i asked to return they denied for it. Its completely devastating

8 months ago  Babel sinha

I want to return my White shirt wich I brought from Reliance trendz ,gangtok...can I exchange my Shirt from reliance trendz ,silchar

8 months ago  Rajeswary

The product was damaged so I need replacement.