This is with reference to Return of my Orders having Order Id: 1********98 placed on 23rd September 2017 on Snapdeal.com.
I have ordered Nike sports shoes through this order id. As I was not satisfied with the delivery of the product & the colour of the product. So I have raised return request for this order under Easy Returns Policy of Snapdeal. This is my Right as per Snapdeal’s Easy Return Policy. I have raised return request for my order within 7 days of delivery of items & as per all other terms & conditions. The Easy Return Policy is also covered under TRUSTPAY as mentioned on Snapdeal site. But I have received call from your snapdeal team that my return request has been cancelled due to some internal Checks which is a violation of Snapdeal own Easy Returns Policy. I have Mailied them but they are threating to suspend my account. Please help.
With Thanks
Nitin Bansal.
Email Id: Nitin25748@gmail.com