Sir,

Here is the conversation of buying YU YUNIQUE mobile from Snapdeal:

Snapdeal Orders
To
viresh007a@yahoo.in
Oct 12 at 9:40 AM


Hi viresh
Thank you for your order!


Here's a summary of your purchase. When we ship an item, we will send an update with tracking details.

Order ID: ********40
Placed on: Mon, 12/Oct/2015

Delivery Address
viresh anand
C/O SHEKHAR SHUKLA, 18B POKHARPUR, SHIVDHAM, MANIK VATIKA, NEAR MINISTER SRI PRAKASH JAISWAL HOUSE, LAL BANGLA, KANPUR
LAL BANGLA
Kanpur - 208008
Uttar Pradesh

Phone Number
********16

Payment Summary

Total Price Rs.5666
Delivery Charge Rs.100
Total Offer Discount - Rs.667
You Paid Rs.5099

Payment Type Net Banking
Payment Subtype State Bank of India



CANCEL

TRACK MY ORDER





YU Yunique 8GB
Estimated Delivery: 15 Oct - 18 Oct

Price Rs 5666
Delivery Charge Rs 100
Quantity 1



We look forward to seeing you again soon.
Team Snapdeal
Returns and replacements are simple with our
7 -day Easy Returns Policy

For all other queries and to browse our top FAQs, please go to
HELP








When i got my product all thing was good except
1. Heating of Mobile &
2. The screen goes off during calling and receiving of call with isolation of any key i.e THE MOBILE BECOME DEAD DURING CALL

I have lodge complain with conversation like:
Snapdeal Support
To
viresh007a@yahoo.in
Oct 16 at 9:15 PM
Dear viresh anand,

Greetings from Snapdeal.

Your online request with reference number 09596766 has been successfully registered with us. We acknowledge the receipt and will respond to you within next 48 hours.

Also note that you will be required to share this reference number for any future correspondence in this regard.
You can also reply on this email for any further assistance. We will be glad to assist you.


Regards,

Team Snapdeal

> Further Snapdeal has made me to complain on 1********2 to get the solution of above complaint no.WITH COMPLAINT NO 1504004.


when I call to above no the executive TOLD ME SOME STEPS TO CORRECT THE PROBLEM and also register complain no 1504004 BUT STILL THE MOBILE HAS SAME PROBLEM.

THEN SHE HAS ADVICE TO RETURN THE PRODUCT AT THE EARLIEST AS THE PROBLEM CAN'T BE RECTIFIED.



But now the Snapdeal is not giving any response regarding this issues.