ICICI Bank Limited - Refund of ATMDEC charges
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Complaint by: vijayguleria on October 18, 2016, 2:07 pm in Banking and Finance

Hi,

I have a Salary Account with ICICI Bank. Today I noticed that I have been changed a sum of 28 Rs twice on the same date, I don't know for what.
After searching on Internet I figured out that they are ATM decline charges. I never made any transactions on the date (17th Oct 16) these charges were deducted. In the transaction remarks it is mentioned that the transaction was made on (01 Sep 16). So the transactions were made on 01 Sep and the deductions were made on 17th Oct. This is absurd to deduct such charges from the customers.

The charges were deducted twice on the same date. Details below.
ICIC bank a/c - 001301517634
17/10/2016 - ATMDEC CHG/01-09-16/7215/+ST
17/10/2016 - ATMDEC CHG/01-09-16/7215/+ST

Regards
Vijay Singh

Complainant's Goal: Refund of deductions
Complainant's Target: ICICI Bank Limited
Complaint Location: IndiaPunjabRupnagar

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Wed, 19 Oct 2016 - Business Reply from - ICICI Bank Care (ICICI Bank Limited)

Dear Mr. Guleria,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team