IRCTC Indian Railways - Refund complaint
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Complaint by: Kanchan Paul on October 22, 2017, 7:20 pm in Indian Railways

Dear sir,
I had tried to book a ticket from irctc rail connect app, from Tata Nagar junction to Vadodara junction of 3rd November 2017; but due to server problem the transaction failed but the amount of 2625 rupees has been deducted from my account, its been three days now and there is no response from the site for my refund.

The details of the failed booking is as following:
Transaction ID : 100001021559164
HWH ADI EXPRESS (12834)
TATA-BRC
Booking Date: 20 Oct 2017
Payment status: Payment failed
Transaction amount: 2655.0 rupees
Failure reason: Payment failed
Quota: General Class: 2A
Adult: 1
I request you to see to it that the transaction is reciprocated as soon as possible, I'll be obliged if you could keep me informed of the same.

Yours sincerely,
Kanchan Paul

Complainant's Goal: Refunding of the amount which has been deducted of the failed transaction.
Complainant's Target: IRCTC Indian Railways
Complaint Location: IndiaJharkhandEast Singhbhum

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