Bag It Today - Refund ammount at 18999
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Complaint by: Mohammed on August 5, 2011, 9:55 am in Online Shopping

I received a call from bagittoday stating that I've been chosen as a winner for a promotional offer which includes anaira diamonds with rs.60000 + a blackberry pearl phone only for rs.18999/-. The executive committed me that I can resell these diamonds and I'LL get the exact worth of that. Also, I can convert my purchase to emi as she will provide the details to my bank for the same of r.1566 for 12 months.And also that there is a moneyback guarantee for this offer, in case I dont get the full value of those diamonds. Looking at the options, I chose to go for this offer and I purchased it for rs.18999/- but this payment cut to onetime

[Thank you for your order.
Your order ID is: 880857457. (Please note the order ID. No. For future reference.)

You have made a credit card payment for an amount of rs 18999.0

kindly give us 2-3 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon.

For any further assistance call us at 0120-4112424 or email us at membership@bagittoday.Com quoting the above mentioned order ID]

now, wen I spoke to their customer care, they informed me that there is no emi option available. Also, I cannot sell the diamonds in the market as they are not worth rs.60000 as said by bagittoday. This is sheer cheating and fraudulent activities carried out by this company to lure consumers in a fake offer.

I also searched the internet for this type of fraud and have found that there are several incidents lodged by other victims on consumercourt.In and econsumercomplaints.Com

I think strict action should be taken against such a fraud company and it should be shut down completely so that it doesn't loot more consumers.

For now, I've cancelled my order and have not received my money yet.

Please do the needful to stop such fraudulent activities of misinformation and cheating.

Complainant's Goal: this not refund my oder
Complainant's Target: Bag It Today
Complaint Location: IndiaGujaratDahod

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Recent Comments
2.
Sun, 21 Aug 2011 - Business Reply from - Bag It Today (Bag It Today)

Dear Mr. Gadhwala,

We have come across your online complaint registered on icomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your refunds have already been processed and credited into your account,

Please find below the refund details:-

•Refund Date- 7 Aug 2011
•Booking id- 880857457
•Transaction id- 201108051572854
•Refund Amount- Rs. 18999.00/-

We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424

Thanks & Regards,
Sachin
Team, Bag it today

1.
Fri, 05 Aug 2011 - Business Reply from - Bag it today (Bag It Today)

Dear Mr. Gadhwala,

We have come across your online complaint registered on icomplaint.in

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that, we have cancelled your order 880857457. The refund is currently in process against the refund reference id 8349 is expected to be with you within another 1-2 week time.
There are some internal formalities which we have to follow up to arrange for your refund of Rs. 18999.00/-, hence we request you to kindly bear with us in the interim.

Please, quote your refund reference number 8349 in all future interactions.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424

Thanks & Regards,
Sachin
Online Support (Bag it today)