ShopClues - Received Manufacturer Defect Product
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Complaint by: Darshan on January 7, 2014, 2:58 pm in Music and Video

Purchased a new Philips Home theatre from I received an internally damaged Central speaker on 13 Nov 2013. i have tried to call shopclues customer care so many times and informed about the damage. The only response i am getting is as you have been given the manufacturer warranty pls visit the service center and Get it repaired. i have even lodged a return request on 26th nov 2013 but no action is been taken till now. Please help me out either with New Product or Refund, because i have not paid for the damaged product and get it repaired from service centre.

Complainant's Goal: Refund
Complainant's Target: ShopClues
Complaint Location: IndiaGujarat

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Recent Comments
Sun, 15 Jun 2014  prakhar sonkiya

i ordered a beats soundblaster.....i just got the order but its defective.....only one sid of where we put our ears has sponge in it.....plzz replace it