eBay India - Received broken product - Akash tablet
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Complaint by: SUMAN on August 11, 2012, 12:59 pm in Mobile and Cell Phones

Hi Team,

I have purchased one Akash tablet from ebay.in and the seller is getsbuy.in however received a broken piece, Now I am trying to get in touch with the customer care however they are not helping me at all . I have contacted the seller as well however they are refusing to accept that they have sent me the broken piece and telling to get in touch with the courier to solve the same . Now where should I go...??? Seller is not listening to me , ebay customer care is also not responding to me...Regarding this I have already opened a case with ebay and the claim ID is 107876. However not getting any response.. Ebay customer care has promised to call me back several times however didnt get any call back yet... I have opned this case on 24/07/12, till now no response.

Please help me get my money back...... I am really helpless.....Please help.





Thanks,

Suman Bhowmick

Complainant's Goal: I want my money back
Complainant's Target: eBay India
Complaint Location: IndiaDelhiNew Delhi
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Recent Comments
2.
Sat, 08 Sep 2012  Sourabh

Suman! you will get your money back within 15-20 working days. Dont feel like helpless. OK
Thanks You!

1.
Sat, 11 Aug 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to eBay India on August 11, 2012, 12:59 pm