Indian Railways - Railway employee mistreatment to senior citizen
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Complaint by: Meena on February 24, 2018, 3:50 pm in Indian Railways

I am senior citizen, and I wanted to book a railway ticket from Borivali railway stn to read road at 9.50 am dated 24 th February 2018. While I approched on counter no 28 of Borivali ticket booking and asked for read road ticket the employee told me that it's a firts class counter and told me to get away...So I requested on counter 27 to give me the tickets for which she insulted me to go back again in a queue to start fresh and stand back....I was already waiting for 15mins in the previous​ queue..She refused to gave me the tickets and on both the counter the ladies were sitting and chit chatting.. I requested several times..But they didn't gave me. Please teach your ladies employee to be polite with senior citizen.

Complainant's Goal: Misbehaviour with senior citizen
Complainant's Target: Indian Railways
Complaint Location: IndiaMaharashtraMumbai

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