Jabong.com - Product Not Received and No Proper Response to enquiries
Contact Complainant     1993 Views     Report Spam  
Complaint by: Claudia on March 28, 2015, 3:45 pm in Online Shopping

I had place and order # 150314320745659 on 14 March with multiple products. Two products with the deliver date as 21 March is still not received. Not having received the product by 23 I had written and received req id # 16928327 stating they will come back in 48 hours. After 48 and no proper update I had written to them again and also asked for a cancellation and refund since there is no information on the status of the prodcut. The had again replied stating the request is forwarded to their specilized team and till date a week latter there is absoletely no information on the status.

I need to have the order cancelled and my money refunded.

Complainant's Goal: Refund of my money for the products not delivered
Complainant's Target: Jabong.com
Complaint Location: IndiaTamil Nadu

Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
Tue, 07 Apr 2015 - Business Reply from - Team Jabong (Jabong.com)

Hi Claudia,

Sorry for the inconvenience caused. I hope your concern has been resolved and the resolution provided was satisfactory. We truly appreciate your patience & cooperation in this regard.