Future Group - Poor services by Panthaloon
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Complaint by: Harjit on July 7, 2010, 12:52 pm in Retail Stores

Dear Cocnern
Pls note that my wife has applied for Add on card under the offer that was running in your store months back. Her sister card nos 5522********0801 in the name of Manmeet Dhanjal is the primary card holder but very sorry to say it is being 4 to 5 months but still the card is not sent.
Every time we visit your store in Kolkata City center 2 showroom they extend the time to another 45 days. I have sent a mail on 17 June , 24 June , 01 july and last mail was sent on 6 July but till now I have not got any positive reply from the company. It is really sad to know that such a big brand cannot keep their promise and customer has to follow up with them for months.
Pls resolve my problem else I would move to consumer forum with all the bills and proofs.

Complainant's Goal: I want my Add On Card delivered asp
Complainant's Target: Future Group
Complaint Location: IndiaWest BengalKolkata
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Wed, 07 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Future Group on July 7, 2010, 12:52 pm