Sai Point Honda - Poor & Pathetic Service by Honda......
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Complaint by: Nitin Meharol on October 5, 2013, 4:23 pm in Security Services

Dear Sir

Is there any concern person to resolve the concern.I want call from Honda concern person as soon as possible.

My vehicle is still lying in service centre( Sai Point Thane) & no one is responding
Honda person at least show courtesy to reply

I holding my patient yet otherwise i will publish all things on your Honda social sites



On Mon, Sep 23, 2013 at 7:14 PM, Nitin Meharol wrote:

care@saipoint.com, prasad@saipoint.com
nobuhiko.takizawa@honda2wheelersindia.com, hidehiko.numata@honda2wheelersindia.com, masahiro.takedagawa@honda2wheelersindia.com, rattan@honda2wheelersindia.com

Dear Sir


Myself Nitin Meharol owning vehicle of your reputed company named CB Honda Unicorn with registration number MH-04-FH-3671 purchased from Vicky Motors (Brokerage Firm- Thane).



I have completed all my free services from the authorized center (Sai Point- Panchpakhadi Thane) of Honda. And also have done three paid services from the same center.



Below mentioned are the issues that I Have faced during all the services and have kept a nerve to hold them but now its high time and I need to highlight the same to the Management staff of your reputed company: -



Centre should be carried as Sai point Centre in all the conversations below.



1. No proper response from the Centre.

2. Parts not available on time during servicing.

3. Extra charges levied for the repair of the damages done which were later covered under insurance by the center.





Now the real story begins…



I was informed of a free checkup of my vehicle through SMS dated 14th Sep 2013 by your company/centre. When I visited for the free checkup the mechanic (Prakash) just by having a look at the vehicle..believe me not even inspecting it said that the disc brakes have worn out and they need to be replaced.

Again by just LOOKING at the rear part of the vehicle he said that the liners need to be replaced.

Many times by the commitment of (Mr Vinod) service manager i done servicing of the vehicle now he is also saying that i have to pay.

Also the charges levied for the same are as below: -



1. Disc Brakes Pad replacment- 650 INR

2. Indicator Switch- 800 INR

3. Liner- Not yet disclosed

4. Other labour charges- not yet disclosed



My vehicle is lying in service center from past 2 days and no one is responding.

I will not pay a single penny because first of all the charges are too high and the problems stated above have arised after my latest paid service done at the centre.


Honda team,

Kindly investigate and take necessary action against Sai Point Panchpakhadi Thane West.

Please do the needful as soon as possible


Regards

Nitin Meharol

9833889997

Complainant's Goal: I want Honda concern person should call me
Complainant's Target: Sai Point Honda
Complaint Location: IndiaMaharashtraThane

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Recent Comments
1.
Sat, 05 Oct 2013   Message By Complainant Nitin Meharol

This is to inform you that there is no way to communicate with Honda 2 wheelers concern person or team there is no toll free number or any concern person mail I.D even i have mark mail on your customer care mail I.D but i didn't got any response yet from past 20 days my vehicle is lying in (sai point thane) sevice center.
Kindly Honda concern person look into this.