Acer India - Poor customer service
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Complaint by: rishi on September 3, 2010, 1:41 pm in Software and Games
I have lodged a complaint -051710-195 regarding sound coming out of system while starting it. I had received two calls from acer but nobody resolved my problem. Though I had complained during warranty time, customer care is now shrugging off the responsiblity by saying that now warranty period has passed.
I think acer should be taken to court for anti consumer behaviour.
Machine Id - LxpakOc001********2000
Complaint Id - 051710-195
Complainant's Goal: I want my laptop to be service free of cost
Complainant's Target: Acer India
Recent Comments
1.
Fri, 03 Sep 2010 Message from iComplaints.in Helpdesk
An email communication has been sent to Acer India on September 3, 2010, 1:41 pm
I am aslo having a similar kind of problem in my newly bought ACER laptop. I had shown them the receipt of purchage and I did not face any problem in registering the complain under warranty. So , kindly support your argument with a proper document.
Despite this , it has been taking long time to repair the laptop because the my service centre is yet to receive the part that needs to be replaced.