Pizza hut - Pizza hut - Did not honor 30 minutes or free
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Complaint by: Rohan on January 4, 2017, 1:11 pm in Restaurants

Did not honor the 30 minutes or free promise.
They delivered the order 1 hour 30 minutes later, cold and not eatable.
The delivery boy had no reason to be so late except for saying sorry.
Have raised the complaint 3 times via their feedback section , have sent multiple emails and phone calls. Twice they replied over call saying the concerned store manager would call me back and refund my money within 20 days. But its been over 45 days now and no resolution.

Complainant's Goal: Refund & compensation
Complainant's Target: Pizza hut
Complaint Location: IndiaKarnatakaBangalore

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