CITIBANK India - Penalty imposed for no fault on my part
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Complaint by: narayanan k on January 22, 2016, 11:37 am in Credit Cards

Dear sir,

Credit card no. 4386 2805 2207 7860

I have paid the Nov.Dec. 15 Payment due (16/11/15to 14/12/15 amounting to ₹. 4633-47 by means of Indian bank,( K K Nagar, chennai-78) Cheque bearing no. 200954 dated
29-12-15 and deposited in your T. Nagar G.N. Chetty Road drop box on 24-12-15.

To my surprise today I have received statement (15/12/15to14/01/16) amounting to
₹. 21264-42 which includes the previous month's due ₹.4633-47 plus ₹. 600/- a late payment fee plus S.Tax 14%+SB Cess0.5%- ₹. 161-07 plus interest charges @3.10%(37.2%annual) -510-81 and over due amount of ₹.231-67 totalling to 1503-55.

The cheque which I have deposited by me in your drop box was not deposited by you (verified from my bank that cheque was not presented) for collection. It being the case how can you penalising me no fault of mine.

Narayanan.k
Ph. 9444417729






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Complainant's Goal: Waiver of penalty imposed
Complainant's Target: CITIBANK India
Complaint Location: IndiaTamil NaduChennai

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