Vodafone Chennai - PATHETIC & SYMBOLIC EXISTENCE OF VODAFONE STORE IN VADAPALANI
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Complaint by: SIVAKUMAR V S on November 30, 2015, 4:48 pm in Mobile Service Providers

Vodafone store in Vadapalani are extremely irresponsible to even collect payments for multiple connections, especially on Sundays. Usually there are Four or more staff but all indulging in gossips and other irresponsible comments to be passed on visitors. This has been happening regularly for the past 4 months. They even refuse to connect customers to Senior officials or even provide their contacts. The usual customer care numbers rarely respond. Our family holds about 10+ connections with zero defaults. With this continued poor quality of service access, I am seriously thinking of moving to other providers. The staff in Vadapalani Store when told about this appeared least concerned and said customers usually shout like this and we are quite used to these. If this is the regular feature, what is Vodafone doing about it ? I doubt if this is going to be soon up for sale. My suggestion is to close the Vadapalani center with immediate effect so that it can prevent customers from making vain attempts to get any service. The existing staff are incapable, irresponsible and is definitely not adding any reputation to the organization they serve. I only hope someone look into this with all seriousness.

If Vodafone is not keen on getting timely payments or so much cash rich or charitable, why not better offer services for free ? Or, are they not serious about customers at all ? If this is an attempt to make more defaulters, then I suspect a scam around this to dupe customers with such unruly behaviour of staff in vodafone stores.

Complainant's Goal: Make Vodafone operate Vadapalani in reality than being just symbolic
Complainant's Target: Vodafone Chennai
Complaint Location: IndiaTamil NaduChennai
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