Tata DOCOMO - Pathetic Sales Team
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Complaint by: NMukh on May 25, 2015, 2:35 pm in Internet Related

We enquired about Tatadocomo wired internet connection in their toll free number 1********00. They took down our contact details and were supposed to call back to explain all schemes and other details. One person called back when we were in a meeting, he was requested to call back after some time which he promised. This was done last Thursday, when we enquired with them about this with the docket no MU33239529 which they have provided for reference they said this no is wrong. Imagine how pathetic an organization can be, the customer is coming to them still they cannot respond what will happen if someone becomes their customer.

Complainant's Goal: To receive prompt response and to know the reason for this lackadaisicalattitude
Complainant's Target: Tata DOCOMO
Complaint Location: IndiaMaharashtra
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Tue, 02 Jun 2015 - Business Reply from - Tata Docomo (Tata DOCOMO)

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards,
Customer Care
Tata DOCOMO