Dear Sirs/Madam,

As I am Physically Challenged, I request you all to help me to get the Product or Refund the money.

I had placed an order for Samsung Galaxy S Duos S7562 Mobile Phone from http://shopping.indiatimes.com on dated 29 July 2013 and I made the credit card payment for it.

On 7th August 2013 As soon as I have received the parcel and opened I was shock because inside the box only accessories were there. I don't know where is the mobile phone gone/missed. That's the reason I raised the complaint through their customer care executive. Complaint No.1019052. for further investigation.

Kindly take necessary action for geting the right product or refund at the earliest.

Thanking you,

Yours Sincerely,

Nagendra HK