- Online Shopping
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Complaint by: SANTOSH KUMAR SINGH on December 31, 2017, 10:07 am in Online Shopping

Dear Sir,
I got a call on 23rd Dec 2017 from number 011-64773102 regarding online Shopping from shopmaxtoday and that executive named sweat ravat.
She said that there is 85% discount on electronics items. I have inquired about I-PHONE 6 she said the said item is available and I have to pay Rs. 3900/- only and there will be no other charge.
She gave me her mobile number 9560069854 for further communication and told to pay the said amount through PAYTM e wallet number 9958921169.
I have paid the amount Rs. 3900/- to mention number.
Next day I got call from number 011-65150157 from dispatch department of the company, saying that your order have been struck at Delhi border because you haven't paid the insurance amount for the product and told me to pay Rs. 4747/-more for the insurance. I have paid the amount Rs.. 4747/- to PAYTM number 9958921169.they told me that your product will be delivered by 27th Dec 2017.
On 27th I got a call from dispatch department saying that sir the product you have ordered is out of stock you have to wait for 6th Jan 2018 For delevery.
The company is vaoileting all the promises so I decided to cancel the order. Now they are not returning my money saying that there is no cancellation allowed. I asked them to send me the detailed policy but they are not doing so.

Sir I want my money back please look in to the matter and help me out.

Thanks in advance.
Santosh singh

Complainant's Goal: Return money back
Complainant's Target:
Complaint Location: IndiaDelhiNew Delhi

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