Airtel Digital TV - Online recharge failed but amount got debited from bank account
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Complaint by: Jyoti on April 30, 2012, 10:35 pm in Satellite and Cable TV

Dear Sir,

I recharged Rs 2500/- online from Airtel.in for my Customer ID: 3009242918 using ICICI bank debit card and the site showed an error that the transaction was unsuccessful.

So I went on and recharged again. This time it was successful.

The problem is that my bank account was debited 2500 twice, but only once does it reflect in my Airtel account. The transaction ID in my bank statement for the two transactions are:

IIN/Bharti Tele/20120430212320/0
and
IIN/Bharti Tele/20120430212202/0

Please refund one transaction of 2500 as it is not debited to my Airtel Digital TV account

Thanks,
Jyoti

Complainant's Goal: Refund of failed transaction amount
Complainant's Target: Airtel Digital TV
Complaint Location: IndiaWest BengalKolkata
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Recent Comments
4.
Mon, 13 Aug 2018  Dr Sahidur Rahman

Yeaterday that is on 12/08/18 I have recharged Rs 250 online from my Sbi account the debited but till now I have not got it in my airtel dth account in the I/D no -3021020250,please look into the matter

3.
Thu, 18 Feb 2016  leyaur

Dear Sir,

I recharged Rs 238- online from Airtel.in for my Customer ID: 3015395193 using Indian bank netbanking and the site showed an error that the transaction was unsuccessful.
The problem is that my bank account was debited 238,trans ref no. 1********66

Please refund one transaction of Rs.238 as it is not debited to my Airtel Digital TV account

Thanks,
Leyaur

2.
Wed, 17 Feb 2016  shahul

Dear Sir,

I recharged Rs 5885/- online from Airtel.in for my Customer ID: 3012512741 using Indian bank netbanking and the site showed an error that the transaction was unsuccessful.
The problem is that my bank account was debited 5885,
BHARTIAIRT0********381185


Please refund one transaction of Rs.5885 as it is not debited to my Airtel Digital TV account

Thanks,
Shahul

1.
Mon, 30 Apr 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Airtel Digital TV on April 30, 2012, 10:35 pm