Bhubaneswar Gifts - Online fraud and misbehave over phone
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Complaint by: Himesh Gupta on February 15, 2017, 9:24 pm in Online Shopping

On 14th February my friend ordered a bouquet of 15 pink flowers and a pack of Ferrero Rocher chocolate online on Bhubaneswar Gifts. The delivery address was 306, Basudev Plaza, Kalpatru Vihar, Swarnapuri Road, Patia, Bhubaneswar, Odisha - 751031. The date of delivery was 14th Februrary itself. Product came on 15th February in which Bouquet was of 10 flowers instead of 15 and No chocolate box was there. She tried to call the person several time on 14th but no one responded phone and on mailing the reply came that we will deliver the product on 15th. On 15th I called up the person and the reason for all this then he said that there was huge rush. I said then you should have denied the order and have had said that you were over booked. He didn't respond on this. I asked him to cancel the order and return the spare money (charging for 10 flowers bouquet) on which he hung up the phone.

Order id- 16b004377e16060ecdccdfda9762ecce

Complainant's Goal: Refund of the total amount and strict action against the dealer
Complainant's Target: Bhubaneswar Gifts
Complaint Location: IndiaOrissa

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Recent Comments
Fri, 11 Aug 2017  Priyanka Dhar

I had ordered Rakhi on 30-July 2017 and delivery date of it was 04-Aug 2017. I had called the customer care number - 8017027503 on 01-Aug 2017 and reminded them that I needed the delivery by 04-Aug 2017 but till date i.e 11-Aug 2017 I have not received the product.

I have raised cancellation & refund request on 07-Aug 2017 as I no longer needed the product but none of my mails are getting answered by customer care department. Also, When I contacted the customer care department on 11-Aug 2017, first it went unanswered for about 4 calls. Later on a lady picked up my call and after listening to my query for refund she disconnected saying that please contact Mr. Rahul for your queries.

This is completely cheating

Thu, 27 Jul 2017  Kishalaya Patnaik

80c01fc84fb9e3bc646e256814407a54 is the order tracking number showing pending status.
Please let me know the order status immediately. I received a payment accepted mail from you . But delivery of Order Reference number 1500830902 has not been done yet. Neither has the amount been refunded .

Fri, 03 Mar 2017  biswo

same happened with me. They deliver the cake without dry fruit saying dry fruit price is very high. so they will refund the money. following up since last 1 month and they have not refunded my money yet. it's a fraud online store. does anyone know how to take action against this online store?