HDFC CREDIT CARD RECOVERY EXECUTIVE - on Free trial offer , an amount of Rs 6240.44 deducted
Contact Complainant     2810 Views     Report Spam  
Complaint by: M Akram Khan on December 1, 2011, 3:39 pm in Credit Cards

Hi, I DO NOT NEED ANY MEMBERSHIP, EVEN FOR ONE MONTH NOW, In a Email from Docstoc it t was clearly mentioned that "TRY IT FOR FREE'" ''SIGN UP TODAY FOR YOUR 7-DAY TRIAL" "100% money back guarantee"
While trying for the same i.e. for free 7 days free trial, I was asked for Credit Card details, as soon as I completed the same witout asking fto pay and for 3D secure pin which is an essential part of any payment from credit card,
an amount of Rs 6240.44 in indian currency had been deducted
from my HDFC Credit Card (Master Card) No. 524 - - - - - - - - 6360,
Since I dont want to become member now even for one month and
as mentioned that there is 100% money back guarantee,
kindly reimburse the amount deducted from My HDFC Credit Card
or let me know the process to get the money back soon as & days had not been lapsed moreover I mailed you that I am not interested to become member now (even for one month) as soon as the amount deducted wrongly without asking for 3 D secure pin etc, I am persuing the case with the HDFC Credit card customer care too as how my amount is deducted without asking for 3D securepin. kindly reimburse the deducted amount . moreover dont deduct any amount in future too i.e. after one month or one year untill I ask for the same in writing, Also I may be ensured that no payment shall be deducted in future without asking for 3D Secure PIN, thanks
M KHAN (@ M. Akram Khan), mac_mcrc@yahoo.co.in;
Mobile ********98
user name - mac_mcrc
Last four digits of my credit card - 6360
THOUGH YOU REPLIED THAT YOU RECEIVED MY E-MAIL BUT NO ACTION HAS BEEN TAKEN ON MY REQUEST TILL NOW HOW COULD I BE SATISFIED, TILL NOW I AM HIGHLY UNSATISFIED.

Complainant's Goal: Get me total money back
Complaint Location: India293 Bright Stars
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
1.
Fri, 02 Dec 2011 - Business Reply from - Customer Assistance, HDFC Bank (HDFC CREDIT CARD RECOVERY EXECUTIVE)

Dear Mr. Khan,

We regret the inconvenience caused. We will investigate this from our end and let you know about the transaction for which you were charged. We request you to write to talktous@hdfcbank.com with your credit card and contact details, details of the disputed transaction (date, amount, ID) and the reference number TTU0003********011. We will be able to assist you better with these details.

Regards, Customer Assistance, HDFC Bank