Yatra Online Pvt Ltd - not refunding money
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Complaint by: annu on March 3, 2011, 5:58 pm in Travel Agencies

MY NAME IS , ANUPAM ANAND
I WOULD LIKE TO INFORM YOU THAT
I BOUGHT AN PRODUCT WITH SHIFTTHOUGHT AN SALES UNIT OF YATRA.COM, THROUGH CREDIT CARD BY IVRS PROCESS BY CONVINCING
THAIR SALES REPRESENTATIVE, ON THAT TIME I DID FAITH ON HIM WHAT HE TOLD ME ON THE BEHALF OF" YATRA" BUT ON THE SALES PROCESS HE GIVEN ME THE WRONG INFORMATION AND MISGUIDED ME ABOUT THE FACT OF THE TERM AND CONDITION OF THE OFFER. AFTER BUYING THIS OFFER I FOUND THE DETAIL ON THE INTERNET , AFTER UNDERSTANDING THE FACT I FEEL BETRAYED. AND NOW I DON`T LIKE TO CONTINUE WITH THIS OFFER SO NOW I WANT TO CANCEL MY ORDER AND DON`T LIKE TO KEEP RELATION WITH YATRA . SO REGARDING THAT ISSUE I MADE COMMUNICATION WITH THEIR AUTHORITY AND E-MAILD HIM ABOUT MY CONCERN TO CONSIDER IT, BUT THEY ARE NOT TAKING ANY ACTION WE HAVE THREE TIME E-MAIL COMMUNICATION AND TWICE TELIPHONIC COMMUNICATION WITH THEM ALTHOUGH THEY ARE NOT GIVING ANY ATTAINTION AND NOT READY TO RETURN MY MONY. PLEASE RESOLVE MY ISSUE OTHERWISE I WILL FILE THIS CASE IN CONSUMER COURT.
Date of BUYING : 27/12/2010


Company Address:--
Shiftthoughts Consulting Pvt. Ltd.
A-82, Naraina Industrial Area, Phase-1
Delhi--- 110028
Ph No—1********10
E-mail : dtw@shiftthoughts.com

THANKING YOU:

Complainant's Goal: REFUND OF MONEY
Complainant's Target: Yatra Online Pvt Ltd
Complaint Location: IndiaDelhiNew Delhi
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Recent Comments
2.
Sun, 08 May 2011  Ravi Mundra

Its actually not the fault of Yatra its shiftthoughts people. I bought same vocuher from Make My Trip and facced the same problems. make my trip also did not know half the things but at the end they did somehow manage to solve my problems. Its actually action should be taken against Shift Thoughts. I was also about to buy the same voucher from Yatra but when I came to know about Shift Thoughts involved I did not buy it - so thank god for it

1.
Thu, 03 Mar 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Yatra Online Pvt Ltd on March 3, 2011, 5:58 pm