Not receiving all the channels as per plan-DISH TV- iComplaints.in

DISH TV - Not receiving all the channels as per plan

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Complaint by: Anoop Ravi on May 3, 2011, 1:10 pm in Satellite and Cable TV

Hi
I am a Dish TV HD subscriber. My Plan is TruHD Premiere Pack for Rs. 450/- per month (including all taxes).
But I am not getting CNN IBN, Animal Planet &Times Now (ordinary version and not HD). Those channels are included in the package I subscribed already (platinum south with HD base pack) and I am entitled to view those.

I sent the complaint to the customer service on April 21st 2011. But even after 13 days there had been no serious service response from the Dish TV to resolve the issue. Looks like they are not interested in resolving customer issues.
All these days I am actually paying for all the channels. But I am not receiving all of them.

Anoop Ravi
********00

Complainant's Goal: Rental to be waived since I am not receiving all the channels as per plan

Complainant's Target: DISH TV

Complaint Location: India › Trivandrum

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Complaint marked as SOLVED from complainant!

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Tue, 03 May 2011 Message from iComplaints.in Helpdesk

An email communication has been sent to DISH TV on May 3, 2011, 1:10 pm

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