ShopClues - NOT MAKING REFUND OF MY MONEY
Contact Complainant 854 Views Report Spam
Complaint by: rahil sharma on December 29, 2014, 12:47 pm in Online Shopping
i purchased 3 productes from shopclues these are defected i requested for refun they return piced the product but they are not refunding my money but thet ecom esprexx courier services thy returned the product that already delevired the product to shopclues on 8th december but shopclues making fool of me they are syaing they didnt recieved the products please help me
the product details are in order numbers
1)27309083
2)27193399
3)27146005
the traking nos of all the product are here
1)500191306
2)500188266
3)500191344
from these tracking ids you can check the delivery status
please help me in refunding my money from shopclues
Complainant's Goal: REFUND
Complainant's Target: ShopClues
Recent Comments
1.
Mon, 09 Feb 2015 simran batra
suvidha outlet no meerut & muzaffarnagar its urjent my product is not delivered
Hi,
As i have purchased a new Xiomi Mi4 phone from shopclues with below order details:
Order Number: ********
Return Number: 2196979
Product: Xiaomi Mi 4 (White 16 GB) - (6 Months Brand Warranty)
The product turned out to be defective, for which we logged a return request dated 25-10-2015 and request no : 2196979, but now they are refusing to return the product and are ready to repair it in 25 days time.
As i have paid for brand new product so i am not able to accept any faulty or repaired product. Kindly help me out in refunding or replacement from shopclues as soon as possible.
We have initiated the process of logging the complaint in consumer forum of India, thus shopclues and merchant will receive the written notice regarding the same very soon. However if you they ready to provide the replacement of product at the earliest we may take back the complaint from consumer forum.
Waiting for your positive response.
Thanks
Sushil
********91