My name is Prateek Mishra and I am writing this mail to complain about the fraud done to me by 100bestbuy.com.
On 8th October 2013 I ordered a pair of shoes (outlander men casual shoes – 2409) and one shirt (copper line full
Sleeves plain shirt – CPL0900). On 10th October 2013 I got a courier by 100 bestbuy.com and after paying Rs 1687 to
The courier, as it was a Cash on Delivery order, when I opened the package I found out that the model of shoes
Was not the one which I had ordered and the shirt was missing, although they charged me for both the items and
Outside the package the contents which were written were the one which I had ordered.
I called on their customer care phone number and was told to courier back the product to their office address in Bangalore
And was assured that I will get my desired ordered Products within 3 days of receiving back the wrong products by them.
I couriered back the products on the same day at their mentioned address. On 16th October they received the courier sent
By me and I was notified by the courier company and since then they are not responding to me. I called them many times
And even mailed them for more than 10 times and I was given a complain number 6610694, but no action has been taken
Regarding my issue and now they just hung up my call after listening my complain.
Kindly help me over this issue. I would be very grateful to you.