Bajaj Electricals - Non Delivery of my order
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Complaint by: deepti on October 7, 2015, 2:23 pm in Online Shopping

My order rnumber is BEL001B0316490, BEL002B0316490, BEL003B0316490, BEL004B0316490 and I placed this order on 19th Sept through your web portal and i made online payment through credit card of rs 5600.

During booking it was written that it will be delivered within 7 days but till date i have no information related to this.

I am calling at your customer service desk and they are telling me to drop mail in this regard.

I am very much disappointed with your service since being a brand name ,i opt for direct purchasing thorugh yor online website instead of going though other shopping website.

I called your customer care 25 times for cancellation of product but they say you will get call back for this.
Now from yesterday they started saying that I had booked my order through sanpdeal that 's why its get late from snapdeal.I dont know why you people think that customers are idiot that they dont know where they have booked their order.
I think due to such response i need to think about moving to consumer court against you for humilaiting me and cheating my money .

Being a lawyer myself I will definately sue bajaj people in court for doing fraud with customers.

Your order (Ref. No. BEL001B0316490,BEL002B0316490,BEL003B0316490,BEL004B0316490) has been registered with shop.bajajelectricals.com
Inbox x

Bajaj Electricals Web Response
Sep 19


to me





Subject: Your order (Ref. No. BEL001B0316490,BEL002B0316490,BEL003B0316490,BEL004B0316490) has been registered with bajajelectricals.com

Dear deepika singh,

Thank you for shopping with www.bajajelectricals.com

We will validate your order (Ref. No. BEL001B0316490,BEL002B0316490,BEL003B0316490,BEL004B0316490) in a moment and send a confirmation mail.
Your order summary is mentioned below
Invoice Number BEL001B0316490,BEL002B0316490,BEL003B0316490,BEL004B0316490 Date 19 Sep 2015 Payment mode CC

Item Code Item Description Qty Rate Amount
250276 Bajaj Bahar Ceiling Fan 1 1354.00 1354.00
250276 Bajaj Bahar Ceiling Fan 1 1354.00 1354.00
250276 Bajaj Bahar Ceiling Fan 1 1354.00 1354.00
250276 Bajaj Bahar Ceiling Fan 1 1354.00 1354.00






We will try to deliver at your doorstep within 7 working days from the date you placed the order.
To explore the latest in products, visit us at www.shop.bajajelectricals.com.

We would love to assist you, mail us at response@bajajelectricals.com or connect with us at 022-4128 0000.

Best Regards,
Bajaj Electricals Team
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Complainant's Goal: Refund of my money
Complainant's Target: Bajaj Electricals
Complaint Location: IndiaDelhiCentral Delhi
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