HumSafarMatrimony - No service provided by Humsafarmatrimony.com after payment
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Complaint by: Rahul on February 26, 2013, 2:53 pm in Wedding Services

Hi.. I am looking for a groom for my sister and so like everyone else I use to browse the websites as well as the newspaper. In the leading newspaper Dainik Jagran. As we liked one such ads,we called the number provided in the ad and found that it was of the humsafarmatrimony.com office in Jamshedpur. I told the person (Jeetendra) to provide me with the details of the profiles. In response he requested me to take the membership of 3500/-. I told him that I will think and get back to him. As the pressure of finding a suitable groom was much, I called again the Jamshedpur office and this time I spoke to a guy named Akhilesh and paid up the membership fee of 3500/-. In response, I got details of few of the profiles but I found them unsuitable as the profiles were of age far less than what I had requested. I took the membership in Dec 2012 and apart from the few underage unsuitable profiles, I have got nothing in return from the Humsfarmatrimony.com guys based in Jamshedpur. Now when I call them, they (Jeentendra etc) say that you have taken membership from Akhilesh and as he has been transferred to Patna office, so you need to get in touch with him to get the service. I found out the Patna humsafar office address and called them, and tried speaking to this Akhilesh guy, then I was told that since you have taken the membership from Jamshedpur office they will only provide you the details. I called up again the Jamshedpur office and this tried speaking to Joy Kumar (centre head of Jamshedpur) and he assured me that service will be provided, but till date no service in the form of details of the suitable grooms have been provided.

Moreover, now when a suitable advertisement comes in Dainik Jagaran and we call up, and if say the humsafar matrimony Bhilai has posted the advertisement then they ask us to pay again to them to get the details. Thus, being the same entity humsafarmatrimony.com, the place where one has got registered is not providing service and the others want the person to enroll again by paying the amount of 3500 afresh.

This is the height of unethical business practice and through this experience sharing I will suggest to stay away from humsafarmatrimony guys and if you do plan to take their membership, please take it from the city where you live and also if possible get something written about the services that they will offer you, otherwise, you will also end up being duped as I was. Thanks and best of luck in your search!!

Complainant's Goal: Highlighting plight of customers who have taken paid membership with Humsafar
Complainant's Target: HumSafarMatrimony
Complaint Location: IndiaJharkhandEast Singhbhum

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Recent Comments
8.
Sat, 07 Jan 2017  kiran bala

i called a number from advertisement in leading newspaper jagran. i called them and it was hamsafar matrimony from jabalpur , everytime we got call from different girl. we deposited 5000 rs and the profile given by them of the person was fake. i even provided some credentials of my daughter for whom i looking for suitable match.
i can guarantee by now that this matrimony is fake and please people its a request dont get caught by any these frauds.
there are some numbers which were fake: 9584307324, 09302843008,09329381301,7583077041.

7.
Fri, 18 Mar 2016  menka boss

Humsafar metrimornial from indore they are total fake plz police do some thing.they took 3500 rs from me and didnt gave any respones to me and cut my calls again and again and that person who called me from 9039002016 indore and gave me fake photo and profiles

6.
Fri, 18 Mar 2016  priyasain

They r using photos of good girls and send it to anywhere plz do,nt trust on him i had paid money to them and they didnt gave any reapons plzz dont trust on this site and his num is 9039002016

5.
Mon, 21 Sep 2015  kratagya

Hi.
I am kratagya tomar had joined the membership of this NASTY humsafar matrimony by paying 3500 rs. ob behalf of my sister. My profile incharge Miss Prerna Tomar firstly followed by everywhere from her calls , and telling that many families were awaited for you. she saw me such dreams that the wisest person could believe. After that they dont recieve their phones & such a illetrate costumer care acquaintances that they dont even spell of cities . they cheater had taken all money . they are of branch bhadurgarh gaziabad. we all should not get trapped against such illegal practices and should report FIR against these NASTY GOOSES.

4.
Sun, 02 Feb 2014  Sachin

Hello Folks,

My parents were also contacted by Priyanka ( claimed to be from Jabalpur branch. , Based on the profiles they have shared, i suspected then and asked more details and they failed to provide so , i asked them to arrange a call before i do payment and they gave me a number ( claimed to be brother), when i contacted that number , guy was not able to provide any family info. Though i am a saved bird but we should to take some actions against such type of cheating ,We should file FIR against them , please share your transaction and billing summary/invoice and we will try to bring them under scanner.

Sachin

3.
Fri, 06 Dec 2013  jpverma

Ms. Priyanka hums afar matrimony has cheated me by sending fake profiles and photos for my daughter. Initially she sent very attractive profiles and photos and believing her I sent the money on line. Later on I came to know these were fake. I am struggling to get my money back But she is neither lifting the phone nor replying my mails I do not know how to get the money? I think our Police force is also helpless it appears. Any how I am not going to give up I will fight till end result . This girl belongs to Jamshedpur and her office is there only.

2.
Mon, 21 Oct 2013  vishal srivastava

Humsafar Matrimony cheats the public .It doesn't provide service after receiving money. It gives wrong information.
Humsafar Matrimony Jamshedpur cheats the public .It doesn't provide service after receiving money. It gives wrong information.

It make the customer fool.

All of us must come together against this site so that new commers can be SAVED from the cheating.

1.
Thu, 08 Aug 2013  R.S.Singh

Humsafarmatrimony is a FRAUD company.

BE WARE of this company.
This company cheats the customer.
My advice is to be AWAY from humsafar matrimony.