Eastern Railway - No response from TTE's regarding confirmation of berth
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Complaint by: Mariyosh on April 12, 2010, 8:45 pm in Indian Railways

I travelled from Trichy (TPJ) to Howrah (HWH) on 9th April 2010 in the II Class in the Howrah Express (2664). The PNR status of my ticket was RAC 39 and just before boarding the ticket I found that my ticket got confirmed through dialing 139 and that I was allotted in S3 seat 63. Once I boarded the train I found that one more person was allotted the same berth who was also travelling to Howrah from Trichy. Immediately I spoke to the TTE & he assured me that I will be given a seat once the train reaches Chennai, if there is any cancellation. That night after the train reached Chennai I found that the TTE was changed & there was no seat available and he told me that he will give me seat once the train reached Vijayawada the next day morning. But again the TTE was changed & he was unaware of my request or rather his duty to allot me a seat! I could see that so many passengers who boarded the train right from Vijayawada were paying money to the TTE & were availing seats when my case fell into the deaf ears of the TTE.

And not only me, so many other passengers who travelled with me from Trichy were having the same problem which was not looked into by the TTEs. I had share my berth which was a Side berth for the two nights of travel by losing my sleep. Added to this the problem of the eunuchs who climb almost in every train station begging or rather demanding for money. Neither the RPF nor the TTE keep them away from the station & the trains. Why a citizen of India is not given the privilege to travel comfortably having paid in full for his travel? Why are the TTE\'s not performing their duties and rather indulged in making money? What is the ministry of Railways of government of India going to do about this? I hope that we are living in a democracy that promises liberty, equality & fraternity to all its citizens. I am using my right of freedom of expression (Article 19) of the constitution of India to bring out the plight suffered by most Indians. Looking forward for a change that would result in the betterment of the system enabling every Indian enjoy his rights.

Complainant's Goal: The Indian Railways system to function proper
Complainant's Target: Eastern Railway
Complaint Location: IndiaTrichy TPJ
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Wed, 21 Apr 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Eastern Railway on April 21, 2010, 4:12 pm