Honda Two Wheelers - Negligence of Imperial Honda, Silvassa for Honda Dio engine servicing
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Complaint by: ANIL KUMAR SABHARWAL on February 28, 2014, 8:08 pm in Cars Parts and Vehicles

Dear Sir / Madam

I have purchased Honda dio scooter on 28th Nov 2012. Engine number is JF39E0092675 and Chasis number is ME4JF391LC8092706.

I have the said vehicles for servicing to Imperial Honda, Silvassa in July 2013. I have also instructed to change the engine oil in the servicing. The vehicle was given after servicing but on the very next day the vehicle is stopped with unnatural noise. When the same is brought to the service station, it was found that mechanic forgot to put engine oil in the same. Some how they have done some repair work and handed over the vehicle to me. Imperial Honda also not entered the service details for this visit in the service record. The vehicle just worked well for next 3-4 months and again giving unnatural noise in the month of Feb 14. When the same is checked with VAPI Imperial Honda service station, they have found Piston and crankshaft defective and replacement cost for same is around 2800+5000= 7800 INR.

I want the same to be replaced without any cost. Pl help for the same.

Complainant's Goal: I want free replacement of crank shaft and piston assembly
Complainant's Target: Honda Two Wheelers
Complaint Location: IndiaGujaratValsad
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