IFB Industries - Negative Response from IFB service
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Complaint by: Abhimanyu on November 14, 2013, 2:22 pm in Consumer Electronics

Dear IFB team,
i Major abhimanyu cheba, an army officer presently staying in coonoor, Tamil nadu is extremely pained and grieved by the poor response of IFB in coimbatore.I own a IFb front loading fully automatic washing machine and it has been lying unserviceable for the past 2 months beacuse your dealers or service providers in coimbatore can not manage a part to repair it. My wife and me have atleast have spoken to your customer care atleast 20 times who seem to be equally helpless. I am forced to write to you hoping to get a quick response. i am sure in India all companies want buisness and not show such poor customer care. I even tries calling Mr Nanda from coimbatore/ooty his cell number is ********03. I have checked on the net there are numerous other complaints against him. Please respond, my contact number is ********37, 04232200573, ********48. Please reply to a soldier who deserves some respect and help.


REGARDS
ABHIMANYU CHEBA

Complainant's Goal: Get my washing machine repaired
Complainant's Target: IFB Industries
Complaint Location: IndiaTamil NaduNilgiris
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1.
Fri, 15 Nov 2013 - Business Reply from - ifb (IFB Industries)

Dear Mr. Abhimanyu,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.


IFB Team