RESPECTED SIR,

I WANT TO KNOW WHAT ACTION YOU HAVE TAKEN ON MY COMPLAIN.IF YOU ARE UNABLE TO SOLVE MY COMPLAIN THEN KINDLY INFORM ME SO THAT I CAN TAKE A FINAL STEP OR DECISION IN MY OWN WAY.I AM SENDING MY COMPLAIN AGAIN.

KINDLY LET ME KNOW AS SOON AS POSSIBLE.



I WANT TO INFORM YOU THAT I BOUGHT A NEW WAGON R CAR ON 3-11-2013 FROM MARUTI SUZUKI SHOWROOM OF GORAKHPUR.
MY SALES REPRESENTATIVE WAS MS. PRIYANKA(********39).SHE TOLD US THAT I WILL GET MY CAR'S REGISTRATION AND INSURANCE PAPERS AFTER 15 DAYS.I WENT TO SHOWROOM AFTER 15DAYS BUT THERE WAS MANY MISTAKES IN OWNER'S NAME AND ADDRESS AND ALSO IN CASH RECEIPTS.I TOLD HER TO MAKE IT RIGHT AND INFORM ME SO THAT I CAN GO AND GET THEM.BUT SHE DIDN'T INFORMED ME.AGAIN AFTER 1 MONTH I WENT TO SHOWROOM AND ASKED HER ABOUT PAPERS BUT AGAIN SHE TOLD ME THAT NAME AND ADDRESS IN PAPERS ARE STILL NOT MODIFIED.SHE TOLD ME THAT SHE WILL DO IT IN 3 DAYS AND INFORM ME BUT TILL NOW THERE IS NO INFORMATION REGARDING MY PAPERS MODIFICATION.DUE TO THIS I AM NOT ABLE TO DRIVE MY CAR IN TOWN OR LONG ROUTES.

MY CAR DETAILS ARE GIVEN BELOW:-

MODEL - W/R Vxi
CHASIS NO - 626249
ENGINE NO. - 7290892
KEY NO - IP-5405
BATTERY - EXIDE

SIR, KINDLY LOOK AFTER MY COMPLAINS AND TAKE A PROPER ACTION AS SOON AS POSSIBLE.I WILL BE THANKFULL TO YOU.

PRADEEP KUMAR JAIN
BRANCH MANAGER IN S.B.I GHUGHLI
GORAKHPUR 273003
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