I Prabhu Singh Rathod ordered a TCL DV 552 12MP Digital Camcorder vide order No. 678481 dated 20.08.2010 and get delievered a defective piece on 25.08.2010 after paying a sum of Rs. 4199.00 only. I talked to NAPTOL and returned that defective piece to SRP Enterprises Pvt. Ltd., 12/A Gazdar House, 629/A 1st Floor J Shanker Road, Kalbadevi, Mumbai-400002 on 4.10.2010 as per advise. After this I called several times to NAPTOL on 0********48 but every time callcenter person told me that your camcorder is being send and will reach to you within three four days. But it is a matter of great regret that I get nothing. Now as more than one month has been wasted by NAPTOL, I not need such deels if they send another defective piece it will take six months to replace it and all guarantee liabilities seiges. Now I want only my hard earned MONEY back. Please do needful.
Thanking you.
Yours Faithfully,
Prabhu Singh Rathod
Quarter No.2, Irrigation Colony,Kankroli,
District- Rajsamand
PIN 313324
E Mail: psv6711@yahoo.co.in