Godrej India - My split AC has gas leakage problem, twice in one year
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Complaint by: jaya dhirwani on May 16, 2014, 4:26 pm in Consumer Electronics

The AC was purchased in September 2012. Immediately it developed a gas leakage and the servicing was done assuring that this problem will not develop again. However, within a year, the AC has stopped working due to gas leakage once again.
The AC has faulty tubes right from the beginning and we are being penalized since we have not extended the warranty immediately.

Complainant's Goal: The faulty leaking tubes be replaced to solve problem permanently at no cost.
Complainant's Target: Godrej India
Complaint Location: IndiaMaharashtra
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Recent Comments
4.
Sat, 22 Nov 2014  C.SELVAKUMAR

The AC was purchased in april 2014. now all gas leakage so not working

3.
Fri, 20 Jun 2014 - Business Reply from - Godrej Appliance (Godrej India)

Dear Jaya Dhirwani,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at smartcare@godrej.com or call us on: 1800-209-5511/1800 – 225511.

Regards,
Godrej Appliances Team.

2.
Mon, 19 May 2014 - Business Reply from - Godrej Appliance (Godrej India)

Dear jaya dhirwani,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint No. & you’re Mobile Number so that we can resolve your issue on priority.

You can get the complaint No. by calling us on our toll free number 1800-209-5511.

Regards,
Godrej Appliance Team.

1.
Mon, 19 May 2014 - Business Reply from - Godrej Appliance (Godrej India)

Dear jaya dhirwani,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint No. & you’re Mobile Number so that we can resolve your issue on priority.

You can get the complaint No. by calling us on our toll free number 1800-209-5511.

Regards,
Godrej Appliance Team.