INDUSIND Bank Credit card devision - My name is still appering in CBIL report
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Complaint by: Nameeta on April 7, 2012, 12:18 pm in Credit Cards

Dear All,

My name is Nameeta Agrawal, My Card number is - 4412********8004 , Indusind bank complaint/ref number is 8718666. CBIL control account number: 531315845.

We have settled the card and also received the no dues letter from indusind bank however still the name from CBIL records is not removed. Please do the needful at the earliest.

details of the whole issue is given below.

I had made a purchase of Rs. 23370/- in December 2008. I had not received the Credit card statement for January 2009. However we still went ahead and made the payment for the same in Feb 2009 as on 10th Feb 2009 and on 12th Feb 2009 was the due date. The payment was also cleard from bank account as on 13th Feb 2009. In February 2009, we received the credit card statement dated 12th February 2009 reflecting a previous balance of Rs. 23369/-, current month purchase of Rs. 409/-, late payment fee Rs. 550/-, Interest Charges Rs. 1417.68/-, Overlimit fee Rs. 300/-, Service Tax Rs. 280.29/-.
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> On receiving the above bill, we called up customer care to inform them that we have already made the payment of Rs. 23370/-. On calling customer care, we were informed that the payment was received on 13th Feb 2009. In the next bill dated 12th March 2009, the above mentioned late payment fee Rs. 550/-, overlimit fee Rs. 300/-, Service Tax Rs. 105.57/- (0.51+67.98+37.08), Interest charges Rs. 4.16/- were reversed. Our due for Feb 2009 was only Rs. 409/-, however we still went ahead and made a payment of Rs. 500/- against the same. The total interest charged in the Feb 2009 bill was Rs. 1417..68/- and service tax charged was Rs. 280.29/- which totals to Rs. 1697.97/-. However the reversal against this amount was only Rs. 109.73/-(Service tax 105.57, Interest 4.16). There was also an additional charge of Rs. 65.55/- towards interest charge and Rs. 6.75/- towards service tax in the March 2009 bill. The total dues for the March bill were Rs. 1568.54/- which are all only interest and service tax charges levied by you. I was not at default anytime in respect of the card payment. I had called up customer care for the reversal of all the charges, however you had reversed only half of the charges and did not reverse the interest and service tax charge amounting to Rs. 1568.54/-. Since then you had been charging late payment fee and interest every month and made the due credit card amount to Rs. 30261/-till the settlement date 23rd July 2011. I have made a payment of Rs. 2000/- towards the settlement of the credit card which is more than the due amount of Rs. 1568.54/- as on Mar 2009.
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> Inspite of the settlement done, my name still appears in the CBIL record with regards this credit card as write off/settlement. I would request you to take the necessary action with regards the same so that my name is removed from the CBIL record at the earliest.


Regards,
Nameeta Agrawal
********70

Complainant's Goal: Removal of remark as POST(WO) Settled from my CBIL report.
Complaint Location: IndiaMaharashtraMumbai
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Recent Comments
2.
Sun, 22 Oct 2017  JAIKISHAN

SAME PROBLEM HAD OUTSTANDING WITH INDUSIND CREDIT CARD HAVE SETTLED BY PAYING TO COLLECTION AGENCY BUT STILL REGULARLY GETTING OUTSTANDING STATEMENT FROM BANK
CARD NUMBER 4412 8502 1178 7009
MY NUMBER IS 98242 56531

1.
Sun, 14 Oct 2012  Fahad Nari

Have you been successful in removing " POST(WO) Settled" from your CBIL report? If yes can you let me know how?