Tata DOCOMO - my money has been deducted illelaglly
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Complaint by: souravbrock on April 4, 2010, 9:33 am in Mobile Service Providers

on 1st april early in the morning my account has been charged by Rs.20/- when i called up the customer care executives about the reason they couldn\'t provide me any reason, and asked me to check it via sms. When i checked it i found that the money was deducted without any reason since it was written \"null\" over there... then i\'ve asking to lodge a complaint against this wrong deduction but repeatedly they have been asking us call me after 2 hours, call us after half an hour, untill today when they told me on my face that they won\'t lodge any complaint since the deduction is right and they forced me to accept that i\'ve downloaded a game from them but when i asked them to prove it they can\'t do it even.

Complainant's Goal: i want my money back
Complainant's Target: Tata DOCOMO
Complaint Location: IndiaWest BengalKolkata
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Recent Comments
13.
Mon, 29 Nov 2010  shreshth

I support this complaint.
On 29.11.10 Rs.30 were deducted from my account without my permission regarding NEWS alert.

12.
Wed, 24 Nov 2010  rajiv

I support this complaint.

11.
Fri, 12 Nov 2010  sanjay

I support this complaint. they have deducting 30 every month from my no ********85 for the service which was not activated and after deducting they dont provide the service also

10.
Sat, 06 Nov 2010  arvind

I support this complaint.
Subject- my money has been deducted illelaglly.
Dear Sir i am Tata Docomo user ********54 i am no activate any news pack but your company activate news pack without my information & deducted my mony. i call customer service center & send Disactivate MSG *444*0889# in this number but not disactivate my serviac & daily deducted my mony .
Thanks & Reg
Arvind yadav

9.
Thu, 30 Sep 2010  somasundar

I support this complaint.

8.
Mon, 13 Sep 2010  raghib jamil

sir..
my 10 rs has been deducted,,frm this number ********92...so help me

7.
Thu, 26 Aug 2010  Nilesh Patil

From my account also rs 30 was deducted for news alerts, but i have not sent any sms or not callled them for alerts,
I called to customer care, all the exicutive were telling your money will be deposited within 48 hr
I called to customer care 3-4 time.
Then i wrote a mail.
in this month also they have deducted rs 30. I a going to throw this sim!!

Pls remove Tata's name from This company.
Cause entire country trusted Tata!!

6.
Thu, 05 Aug 2010  ekhoenix

I support this complaint.
need 5-10 days to solve a complaint...for me they deducted rs.48 tata docomo to the core..worst provider of india.hope they ll disappear soon.

5.
Sun, 18 Jul 2010  gourav paitandy

I support this complaint.
the worst service provider

4.
Tue, 04 May 2010  Eldhose

I support this complaint.
On April 19th 2010 I have got a message that if I reached for Rs 25 then I will get a credit balance of Rs 40. I reacharged and the amount has not been credited yet.
I called to the customer care. But I didnt get any response by action, They are telling that they will report to concern department. but I dont kno whether they are having a concerned department...
A person named Aravind from their customer care told that he will credit the amount on time, and a Person named Yogesh told that to contact their Indiranagar office.
When I contacted to the number a girl took the called Ruby. She also said the same reply.

If any top level persons saw this complaint please contact to ********99 or ********05 and please answer us regarding your useless customer support center

3.
Sun, 02 May 2010  Nagaraju.R

I support this complaint. I too am facing the same issue now. Can any body provide mail ids of TATA DOCOMO higer officials to escalate the issue.

2.
Sun, 02 May 2010  Nagaraju.R

I support this complaint. I too am facing the same issue now. Can any body provide mail ids of TATA DOCOMO higer officials to escalate the issue.

1.
Sun, 04 Apr 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Tata DOCOMO on April 4, 2010, 9:33 am